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  • Customers like
    • How the massaging pulses made my back ache diminish 2
    • He pain relief when it worked 1
    • Relief it offered whwn it worked 1
  • Customers don't like
    • Non delivery 2
    • Price for the unit is not comparable 1
    • Quality and price 1
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I ordered from this website because at the top left hand corner it indicates 'secure' and has the Health Canada License Number on it. I thought it was a Canadian site until I received my invoice via email and it was in US funds. I emailed them four times - no response. I also used their 'contact us' on the website and no response. It shows you can connect with FB, Twitter, You Tube; however when you click on it, nothing happens. Thought I... Read more

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My husband/I purchased a micro massager and mini massager combo pack back in 2014 at a Delaware show. Used it frequently and then we moved to Florida in late 2014. I tried to use the massager yesterday and realized it needed to be charged. I charged the mini pack for over 10 hours - NOTHING!! So I tried the micro pack. When I turned it on the strength was full, I still plugged it in to charge and the green light was on. Tried to use -... Read more

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My mini massager worked well for awhile then the leads broke. I contacted them with a then working phone number and was promised that they would be replaced. I fixed mine to the point that they were serviceable but never received the new ones. Now the actual massager shorts out and gives its own pattern of much higher amperage discharges without any control over these random jolts. I can now not get in touch with anyone at the old number I was... Read more

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I ordered replacement pads for our Mini Massager. They charged my credit card for the amount agreed and acknowledged the order. That was two months ago and I still have no delivery of the product. I have emailed them three times but they have ignored all of those emails. I tried to find a phone number but none is shown on their web site or anywhere else I have looked on line. One site suggests they have closed their office but they are... Read more

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I got my pinook at Arts and Crafts show in West Palm Beach about five years ago. I had right shoulder scapular for about twenty five years, went for physical therapist for years, join the gym and on rx meds for years which gives some relief. I was skeptical buying the pinook. My dear husband bought it anyways. To my surprise I really liked it. It really massage deep into my muscles where the pain is which gives an instant pain relief. Easy to... Read more

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WARNING regarding Pinook Israel & Pinook USA. I purchased $150 worth of merchandise from this company. It turned out to be mostly faulty, with a heating pad that exploded and leaked on my wife causing severe burns on her hands. DO NOT BUY ANYTHING from these people. They are based in malls around the US and Israel. DO NOT be fooled by the pretty packaging and fake smiles at the mall...one of the worst buys of my life FOR SURE. This is a warning... Read more

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I bought one of these units at Las Vegas at an outdoor mall from a young kid who was stationed at the Kiosk. He asked me where my pain was and I explained to him that I have been doing Kung Fu practice for 39 years and my shin muscles have always tightened up and spasmed so tight where I have trouble trying to walk for a couple of days. I've been like this for the entire time I've ever practiced. After several minutes of various muscle... Read more

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i ordered replacement pads online with pinook usa/canada....its been 2 months and no delivery. emailed twice, no reply. this sure looks like a scam when the phone number is not listed, only email addy where customer service number should be. page looks legit. im tired of scammers and this was to be a gift for my bf. no product, no refund. not ok!! i would like product or refund. is there a legit company that sells the little gel pads? this kind... Read more

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I have found the little Pinook massager to be a wonderful stimulus to my back aches. I had a pain in the miniscus in my left knee...gone ...using the Pinook for the 20 minutes that it runs on a cycle. Yes, I also bought mine at the mall and I probably paid too much, but I really enjoy the product. I have found the little connector pads become way gooey in a short amount of time. They are my only complaint-- wish they lasted longer. Haven't... Read more

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I purchased a Pinock Tens unit at the Green Fest in Chicago last year. Later, I found out that the dealers buy them at $40 and the rest is all profit. I also saw at the show that people hemmed and hawed to get the price down and it usually worked within reason. They were selling them for $150 for the four pad unit and $125 for the two. When I was able to get the two pad unit for $100, I thought that was the deal of the century and that's... Read more

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